Contacts and reception
In an emergency on the highway or at the line, call the duty officer at any hour. Written appeals are answered within 30 days. Anonymous reports of smuggling and fuel theft are accepted; other anonymous appeals are not considered.
Reception of citizens
| Who receives | When | Where |
|---|---|---|
| Commander's reception (by a deputy commander) | last Friday of the month, 10:00–13:00, by appointment | |
| Tanker register and permits window | Monday to Friday 9:00–13:00; Saturday 9:00–12:00 until 30 November 2026 |